Privacy Policy
Roger Roger Marketing Limited
Effective: 1 May 2026 | Last reviewed: 1 May 2026
1. About this policy
This Privacy Policy explains how Roger Roger Marketing Limited (“Roger Roger”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information.
It applies to personal information we hold about identifiable individuals (“you”), whether collected through our website, our services, our marketing activities, or any other channel.
We comply with the New Zealand Privacy Act 2020. You can read more about the Act at www.privacy.org.nz.
2. Who we are
Roger Roger Marketing Limited Auckland, New Zealand
0800 764 377
hello@rogerroger.marketing
Our Privacy Officer is responsible for compliance with this policy. You can contact the Privacy Officer at privacy@rogerroger.marketing.
3. What personal information we collect
The personal information we collect about you depends on how you interact with us. It may include:
- Your name, job title, and the company or organisation you work for
- Business email address, phone number, and postal address
- LinkedIn profile or other public business profiles
- Records of your enquiries, communications, and correspondence with us
- Activity on our website and engagement with our emails
- Technical information such as IP address, browser type, and device identifiers
- Any other information you choose to provide
We do not knowingly collect sensitive personal information (such as health, financial, biometric, or political information) unless required for a specific purpose and with your consent.
4. How we collect personal information
Directly from you
We collect personal information directly from you when you submit a form on our website, email or call us, engage with us at an event, enter into a service agreement with us, or apply for a role with us.
From other sources
We also collect personal information about you from sources other than you. This includes:
- Apollo.io and Clay.com – B2B data and enrichment platforms used for sales prospecting
- Firmable.com – NZ and Australia focused B2B data platform
- LinkedIn and LinkedIn Sales Navigator – public professional profile information
- Public registers – including the New Zealand Companies Office and similar publicly accessible business registers
- Referrals and introductions – from contacts, partners, or clients
Information we collect from these sources is typically limited to professional details such as name, job title, business contact information, and company.
If you would prefer not to be contacted by us, you can opt out at any time by replying to any communication, using the unsubscribe link in our emails, or emailing privacy@rogerroger.marketing.
5. How we use your personal information
We use personal information to:
- Provide, manage, and improve our marketing services
- Communicate with you about enquiries, projects, and our services
- Carry out outbound business development activities, including cold outreach
- Send you marketing communications you have consented to receive
- Bill and receive payment for services
- Comply with legal, accounting, and regulatory obligations
- Recruit and assess candidates for roles at Roger Roger
- Analyse the performance and usage of our website and marketing channels
6. Who we share your personal information with
We share personal information only where necessary, and with parties bound by appropriate confidentiality and data protection obligations. This includes:
- Cloud-based business systems we use to operate, including CRM, accounting, email, project management, marketing automation, and data enrichment platforms
- Subcontractors and freelancers (such as designers, developers, and copywriters), bound by confidentiality
- Professional advisers (lawyers, accountants, insurers)
- Regulatory and law enforcement agencies, where required by law
We do not sell, rent, or trade personal information.
7. Overseas storage and processing
Some of the systems we use to store and process personal information are based outside New Zealand, primarily in Australia, the United States, and the European Union.
Where personal information is stored or processed overseas, we ensure the recipient is either subject to comparable privacy laws (such as Australia or EU jurisdictions) or is contractually bound to handle personal information in line with the New Zealand Privacy Act.
8. How we protect your personal information
We take reasonable steps to keep your personal information safe from loss, unauthorised access, use, or disclosure. These include access controls and least-privilege permissions, multi-factor authentication on business-critical platforms, encryption in transit and at rest where supported, vendor due diligence, and staff training on privacy obligations.
The internet is not a fully secure environment. While we take all reasonable steps to protect your information, we cannot guarantee the security of any information transmitted to us over the internet.
9. How long we keep your personal information
We do not keep personal information longer than is necessary, unless we are required to retain it by law (for example, financial records under tax legislation).
In practice:
- Active prospect and client records: retained while the relationship is active and for up to seven years after the last meaningful interaction
- Marketing list members who unsubscribe: a suppression record is retained indefinitely (to honour the unsubscribe), with all other personal data deleted on request
- Indirectly collected prospect data that has not been engaged: reviewed annually and removed if there has been no engagement
- Financial and tax records: retained for at least seven years as required by law
- Job applications: retained for 12 months after the recruitment process closes
10. Your rights
You have the right to:
- Access the personal information we hold about you. We will respond within 20 working days.
- Correct information that is wrong or out of date.
- Opt out of marketing communications at any time using the unsubscribe link in our emails or by emailing privacy@rogerroger.marketing.
- Request deletion of personal information we hold about you, where we are not required to retain it.
- Complain to us, or to the Office of the Privacy Commissioner at www.privacy.org.nz or 0800 803 909.
To make a request, email privacy@rogerroger.marketing. We may need to verify your identity before processing the request.
11. Cookies and tracking
Our website uses cookies and similar technologies to make the site work, understand how it is used, and support our marketing. We use:
- Strictly necessary cookies required for the site to function
- Analytics cookies (Google Analytics) to understand how visitors use the site
- Advertising cookies (Google Ads, Meta Pixel, LinkedIn Insight Tag) to deliver and measure relevant ads
You can control cookies through your browser settings. Disabling cookies may affect how parts of our website work.
12. Electronic marketing
13. Use of automation and AI
We use automated tools, including AI-assisted tools, to support tasks such as drafting copy, summarising research, analysing data, and managing campaigns. Where automated tools handle personal information, we apply the same controls and protections as for any other system.
We do not make significant decisions about you that produce legal or similarly significant effects based solely on automated processing.
14. Privacy breach notification
15. Children's information
16. Changes to this policy
17. Contacting us
For any privacy-related question, request, or complaint, please contact:
Privacy Officer
Roger Roger Marketing Limited
privacy@rogerroger.marketing
0800 764 377
You can also contact the Office of the Privacy Commissioner at www.privacy.org.nz or 0800 803 909.
